Evan Schuman

Evan Schuman

Stories by Evan Schuman

Bots may send your liability risk soaring

Artificial intelligence bots are all the rage these days, as companies try to figure out the best ways they can be used. But using them to interact directly with customers forces some interesting...

The limits of encryption

As we say goodbye to privacy, some people are putting their faith in encryption. But there’s only so much that encryption can do.I’m not arguing that encryption is weak and in danger of being...

LinkedIn's disturbing breach notice

Late last month, LinkedIn casually sent a note to its customers that opened with one of the least-calming phrases possible: “You may have heard reports recently about a security issue involving...

Are we safe from self-aware robots?

End-of-mankind predictions about artificial intelligence, which have issued from some of today's most impressive human intellects, including Stephen Hawking, Elon Musk, Bill Gates, Steve Wozniak...

Social-media policies: You can't say that!

Most companies' social media policies, if they exist at all, are highly inadequate, outdated or both.What I am talking about are policies that lay out for employees the potential consequences they...