Half of APAC firms have implemented AI: Gartner

AI becomes an integral part in digital transformation (image: iStockPhoto/monsitj)

With fewer legacy applications and processes, Asia Pacific enterprises have leapfrogged North American counterparts in implementing artificial intelligence (AI), according to Gartner.

About half of the CIOs (49%) in the Asia Pacific have already deployed AI technology or deployment is in short-term planning, coming in second behind cybersecurity (86%). The top three ways Asia Pacific CIOs using AI are for chatbots (37%), process optimization (27%) and fraud detection (20%).

North America is the slowest region with 31% of enterprises implemented AI in some form. On a global basis, 37% of enterprises have implemented AI. 

“Perhaps Asia Pacific enterprises have fewer legacy applications and processes, so they can leapfrog ahead, whereas enterprises in Europe and North America must fit AI into established systems. In addition, government initiatives such as China’s efforts in facial recognition may play a role,” said Gartner in the 2019 Gartner CIO Survey. 

Over one-third (34%) of CIOs in the Asia Pacific expect AI to be the most disruptive game changer in 2019. taking the top spot away from data and analytics, which now occupies second place at 26%.

According to Gartner, CIOs have realized that sustainable digital transformation and task automation go hand in hand. AI has become an integral part of every digital strategy.

Despite a game changer for enterprises worldwide, many CIOs are struggling with acute talent shortages. 

“In order to stay ahead, CIOs need to be creative. If there is no AI talent available, another possibility is to invest in training programs for employees with backgrounds in statistics and data management,” says Chris Howard, distinguished research vice president at Gartner. “Some organizations also create job shares with ecosystem and business partners.”

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