Spending on workplace transformation in APAC surging

Spending on digital workplace transformation in APAC is set to hit US$1.5tr by 2021 (Image metamorworks / iStockPhoto)

Spending on digital transformation in the workplace across Asia-Pacific is on track to pass US$1.5 trillion in 2021, according to a new report commissioned from IDC by Lenovo.

The report finds that with millennials set to to make up more than 50% of the workforce in Asia-Pacific by 2020, organizations are re-evaluating the way they view and adopt technology in the workplace of tomorrow.

Spending in the region on solutions designed to empower employees to work anywhere, anytime, and on any device they want to is set to reach US$1.5 trillion in 2021.

This spending growth will be primarily driven by rapid adoption of innovation accelerator technologies such as the internet of things, artificial intelligence and augmented or virtual reality.

Trends such as automation and the adoption of as-a-service business models are reshaping the world of work.

The report predicts that by next year, 25% of IT development and operation processes will be automated, resulting in a 15% gain in productivity. But this will also require IT departments to redefine skills and develop strategies for managing digital workers.

Meanwhile by 2021, the report predicts that due to growing competition for top talent, 65% of G2000 companies will be offering co-working and remote work options that take advantage of the pervasive access of enterprise and collaboration applications.

But 60% of organizations in Asia-Pacific report struggling to achieve enterprise-wide digital transformation because of multi-faceted challenges such as looming trade tensions, security and identity, privacy and data sovereignty, and taxation and IP protection.

The path to deliver top-notch customer experience and unlock business value first needs to be paved by elevating the employee experience. A big part of workplace transformation is about computing where users expect different types of control across devices and solutions,” Lenovo Asia Pacific president Ken Wong said.

“Investing in technologies such as Device-as-a-Service, AI, and AR then becomes critical to keep up with end-users’ expectations of mobility, flexibility and augmented experiences connectivity. In turn, this empowers enterprises to improve their employee experience by creating a smarter, more secure, productive and collaborative workplace.”