HSBC reshuffles HK-based senior digital executives

HSBC has made a series of appointments to its RBWM team (Image Tsuji / iStockPhoto)

HSBC has made a series of appointment to its Asia-Pacific retail banking and wealth management (RBWM) team based out of Hong Kong.

The bank announced that its current head of digital for Asia-Pacific Andrew Connell will move to a newly created role of global head of partnership development and innovation.

As part of his new role, Connell will be responsible for aligning partnership initiatives for both the RWBM team and the wider HSBC group. This will include the development of new business solutions in partnership with technology, fintech and other companies.

Meanwhile HSBC Digital Solutions head of delivery Dan Phipps has been appointed head of digital business for RBWM Asia-Pacific, responsible for setting and executing the bank's Asia-Pacific digital strategy.

Finally, RBWM Asia-Pacific head of digital product management Tamara van den Ban will take on the newly created role of chief customer officer of HSBC Digital Solutions.

The new role will involve leveraging insight and intelligence and taking advantage of the bank's digital and data capabilities while evaluating RBWM's investment propositions.

All three executives will assume their new roles from the start of 2019.

“Congratulations to Dan, Andrew and Tamara. These roles are an acknowledgement of the considerable contribution each is making to HSBC, and moreover the role our growing Digital team has to play in supporting, enabling and driving our ambitions of customer experience-led growth for the wider retail bank,” RBWM global head of digital, data and development Josh Bottomley said.

“Having more senior digital roles based in Hong Kong shows our commitment to the Asia Pacific region as part of HSBC’s pivot to Asia.”


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